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Guest Service
Every guest is special. A good reason to show your appreciation by sending a personal Welcome Message on checkin directly from the front desk. The TV set in the guest room can be automatically switched on or display the welcome message upon the first use by the guest. General or private messages work the same way. Guests can place Wake Up calls via input from the reception staff or by entering the desired alarm time directly on the TV screen. At alarm time the TV set switches on automatically from standby.
Guest acknowledgment is required and if not received within a preset time – can notify the front desk to take further action. The Folio Review feature enables guests to check their hotel bill on the TV screen and – in conjunction with the Express Check Out option to check out directly via the TV set to avoid waiting lines at the front desk in the morning. Hotel Infopages keep your guests informed about the restaurant opening times, shop specials, etc.
The integrated editor software allows hotels to easily enter or update text, pictures, and animations in the system to keep their guests always up to date. Hotels offering restaurant services in their guest rooms display their culinary offerings on the TV screen including direct ordering button with the Room Service option. The order ticket can be printed out in the kitchen or transmitted online via the PMS interface to the restaurant software. The internet is a significant part in our life. Travellers expect to have access to web information and want to check their Emails. But not all guests carry a laptop. Therefore Vericon Interactive offers the Internet On TV option which enables a convenient high speed access to the world wide web via a special wireless keyboard in the room. |
